How This FAQ Works for You
Most questions we get fall into four areas: opening and accessing your account, moving money in and out, how the lobby is organised, and what to do when something goes wrong. We've written each answer the way we'd explain it to someone messaging us directly — no jargon, no runaround. For deposits, the flow is straightforward: open your bKash, Nagad, or Rocket
app, send to the account number shown in your wallet tab, confirm with your PIN, and the balance reflects on your account within moments. Withdrawals follow a verification step — we confirm the wallet matches the one on your account before releasing funds, which keeps your money going to the right place. If you're on mobile, the account and wallet sections are
in the bottom nav; on desktop, they sit in the top-right chip row. Players in Dhaka and Chittagong use the same account flow regardless of device. If your question isn't covered here, our support team is reachable via live chat and email.
- bKash
- Nagad
- Rocket
- Bank Transfer